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The products purchased on TIGC can be returned or exchanged within 7 days of delivery. Post this, return, or exchange is not allowed. Also, for the return or exchange to be valid, products must be returned in their original packaging, including hangers, polybags, hang tags on garments, shoe boxes, dust bags, and gift boxes.

Pick up: In most locations, we offer a free pick-up service. You will see a pickup option when you submit a return request.

Self-Ship: In some locations, our logistics partners may not offer a pickup. In such cases, we request you to self-ship through a reliable courier service & we will credit the shipping costs in your TIGC Wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us on care@tigc.in giving
your order id to help us track your order. 

To cancel your order, contact our support team with your order ID via email, phone, or chat. If it hasn’t shipped, we’ll cancel it immediately. If dispatched, you can refuse delivery or request a return.

It depends on where you are. Orders processed here will take 3-4 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.